Privacy Policy
Effective Date: 02 September 2024
Amaken for Technical Solutions LLC ("we," "us," or "our") values your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use the Amaken mobile application ("the App") and other associated services ("the Platform"). By using the App, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
- Email address
- Name and last name
- Phone number
- Profile picture
- Address
- Property listing details (for agents and agencies)
- Device information (e.g., IP address, operating system, and browser type)
- Usage data and analytics (e.g., interactions with the App and features accessed)
2. How We Collect Information
We collect information using the following methods:
- User Input: Information you provide during registration or profile updates.
- Social Login: If you authenticate using third-party social media accounts (e.g., Google or Facebook).
- Automated Technologies: Data collected through cookies, analytics tools, or similar tracking technologies.
3. Purpose of Collection
The collected information is used for the following purposes:
- To create and authenticate user accounts.
- To provide personalized experiences within the App.
- To enable communication between users and real estate agents/agencies.
- To process and display property listings.
- To conduct internal analytics and improve our services.
- To comply with legal obligations and enforce our Terms and Conditions.
4. Sharing of Information
We may share your information with the following third parties:
- Real Estate Agents and Agencies:
- For facilitating communication related to property listings and inquiries.
- Includes sharing your name, phone number, and email address when necessary.
- Service Providers:
- For tasks like hosting, analytics, and payment processing.
- Legal and Regulatory Authorities:
- When required by law or to protect the rights and safety of our users.
We do not sell or rent personal data to third parties.
5. Data Protection
We implement the following measures to protect your information:
- Encryption of data in transit and at rest.
- Access controls to restrict unauthorized access.
- Regular security assessments and system updates.
- Despite our efforts, no security system is completely foolproof. Users are encouraged to maintain strong passwords and update them regularly.
6. User Rights
As a user of Amaken, you have the following rights:
- Access: Request access to the personal information we hold about you.
- Correction: Update or correct your personal information.
- Deletion:Request the deletion of your personal data by following these steps:
- Log in to your account on the App.
- Navigate to the My Profile section.
- Click on Delete Account and follow the instructions.
- Once you confirm the deletion request, your account and associated data will be permanently removed from our system. Please note that some data may be retained if required by law or for legitimate business purposes, such as transaction records for financial compliance.
- Opt-Out: Opt-out of marketing communications or certain data uses.
7. Cookies and Tracking Technologies
The App uses cookies and similar technologies to:
- Provide a seamless user experience.
- Analyze App usage and performance.
- Users can manage or disable cookies through their browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
- Notification of Changes: Significant updates will be communicated through the App or via email.
- Effective Date: The updated policy will take effect immediately upon posting.
9. Contact Us:
If you have questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at: [email protected]